All items are carefully checked prior to dispatch to ensure that your purchase is in excellent condition. We want you to feel comfortable and confident when shopping at SAIQA, that’s why we offer a 3-days return or exchange policy. You may return or exchange the unused item in its original condition as long as you contact us within 3 days from the delivery date.
Returns must be accompanied by a sales receipt and received unaltered, unworn and in saleable condition. Some exclusions may apply. Used merchandise will not be accepted for exchange unless defective. The item must be unused and in perfect condition, in its original packaging. It will be inspected by SAIQA representatives and their decision will be final in this regard, in case the condition is not deemed as new.
Exchange OR Refund Procedure under SAIQA: